Personal accounts are not yet supported in Teams (preview)

Question

Windows 10 PC 使用 Teams 電腦版會出現 "teams (預覽) 中尚不支援個人帳戶 若要使用您的個人帳戶 請開啟 teams 網頁版"，請教要如何處理？

Answer 1

This is a known issue with Teams installed on some Windows 10 computers.

https://learn.microsoft.com/en-au/answers/questions/5932272/microsoft-teams-desktop-personal-accounts-arent-su

https://learn.microsoft.com/en-us/answers/questions/5938349/when-i-log-into-the-microsoft-teams-app-it-says-th

https://learn.microsoft.com/en-us/answers/questions/5867466/personal-accounts-aren-t-supported-yet-in-teams-pr

Answer 2

使用下述方式已解決問題，持續觀察中...，謝謝！
EmilyS_726 •Follow

23,420 Reputation points• Volunteer Moderator

Jun 23, 2026, 9:45 AM

For those on Windows 10 seeing this issue, try this workaround

Close and uninstall Teams via Windows settings > Apps.

Log in to the web version, then select "Meet" to generate a meeting link. Paste the meeting link into a new browser tab and open it; once you see the "Join your Teams meeting" screen, look for the "Download now" option at the bottom and install the application. After installation, the option to join the meeting will appear immediately; look for the "Sign in" option at the bottom, log in with your account, see if it lets you.