This new upgrade I'm supposed to do for Windows is crashing every time I try to load

Question

This new Windows 11 program that you're currently telling me I have to load keeps on crashing it will not load what's the problem it's gotta be an issue with your program

Answer 1

I need some information about your Windows build number and the update that is failing.

1

Click your Start Button, type winver and hit Enter

Please provide a screenshot of the resulting dialog.

2

Open the Settings App

Go to Windows Updates

Please provide a screenshot of that window