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Upgrade to Microsoft 365 Premium for extensive AI usage limits, exclusive Copilot features, and more from microsoft 365 family in microsoft account, NOT WORKING. get to confirm subscription click buy now then get payment challenge then blank box.
Miscellaneous topics that do not fit into specific categories.
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Thank you.
Let me suggest taking help of an agent in that case.
https://www.microsoft.com/en-us/microsoft-365/business/sales-support#
Click Chat with Sales > Personal and you should be connected to a live agent. Remember to select Personal since you have a Personal account.
I look forward to hearing from you to get the results of the troubleshooting.
Hi David,
It seems like there is a payments issue.
https://support.microsoft.com/en-us/accounts-billing/troubleshoot-buying-issues-with-microsoft-store
Try our guided support troubleshooter to get things working again.
If nothing helps, I will route you to an agent.
I look forward to hearing from you to get the results of the troubleshooting.