Wi-Fi says not connected yet I can use Wi-Fi for anything outside of windows

Question

it says no Wi-Fi at the bottom right and when i click on it, it says "no internet, secured". This was right after i factory reset my computer and kept all personal files. it doesn't let me update windows as my computer has no Wi-Fi in the motherboard.

It lets me Download games from steam and google, call friends on discord, but I can't do a windows update or anything connection related in the settings app.

I have tried resetting network, router, and Winsock through CMD but to no avail.

I use a EDUP AX900 adapter that was provided by allied upon arrival of the computer.

The adapter is not findable on the internet or the EDUP website for some reason.

the reason i reset my computer was that it was randomly crashing and said it was a driver/kernel problem so I updated all my graphics and CPU drivers and updated windows but that didn't work so my final resort was to reinstall windows from the computer as it couldn't access internet due to not having Wi-Fi in the motherboard.

I do not want to edit registry or reset my computer again

FYI: this is an allied gaming pc, if that helps

Answer 1

Hi.

Specify your computer's exact model or motherboard model, or go to Start, type msinfo in the search box, and attach a screenshot of the System Information page.

Right-click the Start button > Device Manager, expand Network Adapters, and post a screenshot.