RecoveryKey page cycles during login and never properly loads

Vinzenz 0 Reputation points
2026-07-30T13:53:41.3033333+00:00

Hi there. After the latest update, windows is asking for my bitlocker recovery key. Loging into my microsoft account works and my PC is listed in devices.
However, when I click on the bitlocker page, it does not load properly.

Windows for home | Windows 11 | Recovery and backup
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  1. SD - IA 177.1K Reputation points Independent Advisor
    2026-07-30T14:27:48.3666667+00:00

    Hi,

    It is not you. This is a server-side issue and we have gotten many reports. I can assure you the key is saved; you just cannot access it due to a bug. Hopefully, in the next day or two, it will be solved.

    A friendly reminder that this is a community support forum where users help other users. Advisors participating here cannot make changes to Microsoft services or access internal systems and can only provide technical guidance, independent of Microsoft's Policy decisions.

    https://learn.microsoft.com/en-in/answers/questions/5958929/unable-to-view-bitlocker-keys

    I hope this information helps. If you have any more questions, don't hesitate to reach out.

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