I NEED HELP. MICROSOFT SUPPORT TEAM (ACCOUNT GOT HACKED 5 DAYS AGO) JUST RECENTLY SURFACED

Question

Hello I need my account recovery back. Email Got Compromised. Can't change Password The hacked Placed a 2FA Password
The **Original EMAIL ****@gmail.com, and the Hacker Changed my email. to a DUMMY EMAIL and Yet I loss access. I have proof that email account is mine. **Proof I bought Minecraft.

I HAVE MY DEBIT CARD CONNECTED TO IT. ENDING AT 4607!**
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Answer 1

The screenshots show the account is now protected by the attacker’s verification methods. In that state, the supported recovery path is limited.

1. If the PC used for this account may have been infected, run a full antivirus or Windows Defender scan before changing anything else.
2. Start with the Microsoft Sign-in Helper for hacked accounts. It can guide to the correct self-help path and may offer the chance to talk to an agent: Start
3. If a 25-character Microsoft account recovery code was previously created for this account, use it at the Do you have an account recovery code? prompt. After entering a valid recovery code, the password can be updated.
4. If no recovery code is available and two-step verification is turned on with only the attacker’s methods listed, Microsoft states support agents cannot send password reset links or access and change account details.
5. If two-step verification was not turned on by the legitimate owner and the listed verification email or phone options are not recognized, use the Sign-in Helper first, then the account recovery form: Account recovery form
6. If access is regained, immediately change the password and then review account settings such as connected accounts, forwarding, and automatic replies.

Important points for this case:

• Proof of purchase, card details, or screenshots do not override the account recovery process described in Microsoft support content.
• If two-step verification is enabled and no alternate verification method or recovery code is available, Microsoft support cannot manually reset the account.
• If security info changes are made using a valid recovery code on an account with two-step verification, changes may take 30 days to take effect.

For general technical support, Microsoft also provides Contact Support, but account security limits still apply: Contact Microsoft Support

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References:

• How to recover a hacked or compromised Microsoft account
• Help with the Microsoft account recovery form
• How to get a Microsoft account recovery code
• How to verify your age for a Microsoft account
• Troubleshoot Microsoft verification code issues