Did not receive any email for a Microsoft Certificate voucher

Question

Hi,

I was told that I'd be receiving a voucher after completing all the tasks for the AI skills fest. Haven't received anything so far. Please advise.

Answer 1

Have a look at the blog:

The Skills Hub Blog

Our team is reviewing each case individually. One common reason for missing voucher and badge is a mismatch between the email address used to register for AI Skills Fest and the email address used to submit the voucher claim form.

If you meet the eligibility criteria and have not received your voucher and badge, please create a support request through Credentials Support and include the email address you used to register for the event.

When submitting the support request select the following options:

• Product = Microsoft Credentials
• Problem Type = Exams
• Problem Subtype = Discounts or Vouchers

Thanks for sending those details. They’ll help us expedite reviewing your case.