Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I want to speak to a live human.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 57.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John Mossman
0
Reputation points
I want to speak to a live human. I need help transferring from US to UK.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon 82,760 Reputation points Independent Advisor2026-07-30T21:41:05.67+00:00 Hi, @John Mossman
Do you mean an active Microsoft 365 subscription purchased in the US?
Microsoft 365 subscriptions are region-locked. You need to cancel recurring billing and wait for the subscription to expire before changing to a UK payment method and buying a new UK subscription.
Was it purchased directly from Microsoft? Thanks!
Sign in to comment
Sign in to answer