Hi,
Please try the following solutions below.
- Reset Windows Update components
- Right-click on Start, then click on Windows PowerShell (Admin)
- Type these commands and press Enter on each command:
net stop wuauserv
net stop cryptSvc
net stop bits
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
netsh winsock reset
c. Restart your PC, then go to Start > Settings > Update & Security and try to install the update again.
- If you have a 3rd-party anti-virus and firewall app, please disable or uninstall them. Then try to install the update again. Sometimes a 3rd-party anti-virus and firewall app blocks updates.
- Please try to perform a clean boot, then update again. There can be an app that blocks you from updating.
- If none work, please reset your PC and choose to keep the files and cloud install. Make sure that your internet connection is working.
https://support.microsoft.com/en-us/windows/reset-your-pc-0ef73740-b927-549b-b7c9-e6f2b48d275e
Please let me know how it goes. I look forward to your response.
Stay Safe!