Is anyone else missing the Puzzle and Streak on the Bing app?

huynh tin 20 Reputation points
2026-07-31T01:35:34.33+00:00

Hi everyone,

I'm having an issue with Microsoft Rewards. The Puzzle and the Streak section have both disappeared from the Bing app. I can still sign in and earn points normally, but those two features are no longer showing.

I haven't changed anything or done anything unusual with my account, so I'm wondering if this is a Microsoft server-side issue or if anyone else is experiencing the same problem.

Has anyone else had this happen recently? If so, did the Puzzle and Streak come back on their own, or did you have to contact Microsoft Rewards Support?

Thanks!

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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Paulo GM 70,720 Reputation points Independent Advisor
2026-07-31T02:23:33.9466667+00:00

Hi,

Yes, it disappeared on my end for a while, including on the website, but it recently came back on its own. They're likely making changes on the back end, with the changes happening gradually across different regions, so you may just need to wait for the features to be restored. In the meantime, keep your Bing app updated and check from time to time to see if they become available again.

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  1. Dumba_M3 7,200 Reputation points Volunteer Moderator
    2026-08-01T12:53:58.39+00:00

    It may be regional igf all your accounts inthe family are affected. And as Paulo wrote, it could be a roll out where not all regions get it at the same time. This image shows how it looks like on mine since a couple of days, no more puzzle but the same function with the same rewards after 7 days and so on

    .User's image

    Stefan

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