Bitlocker recovery key webpage will not load

garpei_58 0 Reputation points
2026-07-31T03:05:26.6166667+00:00

How do I get this page to load? Tried on several different devices already. The webpage in question is https://aka.ms/myrecoverykey. I can't get into my Bitlocked SSD without being able to view my keys.

Windows for home | Windows 11 | Recovery and backup
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  1. EmilyS726 255.9K Reputation points Independent Advisor
    2026-07-31T03:37:59.3433333+00:00

    Hello,

    This issue is server-side related, and it is temporary and intermittent. I have been getting it too since yesterday. I was able to access it a few times between yesterday and today, but otherwise it is looping for me as well.

    Because this is community forum, I suggest that you put this in the feedback hub using the "report a bug." When you fill that out, you will have the option to check the box for "prioritize this as a high severity" at step 4. You also have the option to include a screenshot or do a screen recording. This data will reach the product team, and they use data like that to gather information and discover outages and issues.

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