Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi Jazmyn,
Microsoft currently offers different student promotions depending on eligibility, region, and the specific offer applied during enrollment. In some cases, eligible students may receive a promotional period, such as a free year, followed by a standard renewal rate, while other student offers provide a discounted monthly subscription.
To review the terms currently applied to your account, please visit https://account.microsoft.com/services and check your subscription details.
You can also review Microsoft's student offer information here: https://www.microsoft.com/en-us/microsoft-365/college-student-pricing
If your subscription is showing "1 year free, then $19.99/month" and this does not match the offer you expected when signing up, please reply with a screenshot of the subscription details or renewal page.
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Kind regards,
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