Microsoft account hacked

Question

My microsoft account has been hacked, and I have the old email and old password Is there anything I'll be able to do?

They changed the email and everything And i don't know what to do!

Answer 1

Unfortunately, without recovering your Microsoft account, you also cannot recover your OneDrive contents.

Moving forward, please check this link for more information on how to secure your account and to prevent hacking incidents: https://support.microsoft.com/accounts-billing/manage/how-to-help-keep-your-microsoft-account-secure

Best regards,

Darhyl

Answer 2

Hey there. Nice to meet you.

I'm sorry you are experiencing this.

Based on your description, the hacker was able to remove the account's primary email address/security info and replace it with their own email address.

Since the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.

Thank you for your understanding.

Best regards,

Darhyl