instructions on how to retrieve original product key

Jann Penn 0 Reputation points
2026-07-31T06:42:40.3466667+00:00

i need step by step guide to retrieving my original product key. If anyone can help me it would be greatly appriciated.

thank you

Windows for home | Windows 11 | Recovery and backup
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  1. DaveM121 916.6K Reputation points Independent Advisor
    2026-07-31T07:15:42.94+00:00

    1

    If you are experiencing an activation error, what happened on your PC before Windows was not activated.

    2

    Where did you get your Windows licence was that pre-installed on the PC or did you purchase a full retail Windows licence from Microsoft or from a 3rd party retailer?

    Or is your Windows licence based on a previous Windows 7 or 8 licence?

    3

    Download the free ShowKeyPlus app from the Microsoft Store.

    Please provide a screenshot of that app window and please hide any product key in the screenshot.

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