I receive a runtime error when attempting to login to my account with OneNote Web Clipper

Diane Fadden 5 Reputation points
2026-07-31T18:44:56.3366667+00:00

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Microsoft 365 and Office | OneNote | For home | Windows
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  1. Thomas4-N 20,870 Reputation points Microsoft External Staff Moderator
    2026-08-01T06:53:50.6833333+00:00

    Hello Diane Fadden,

    The Server Error in /siteapi Application is generated by the OneNote Web Clipper website. The web.config instructions are for Microsoft’s site administrator, so you should not change anything on your PC based on that message.

    Please try:

    1. Open the browser in InPrivate/Incognito mode and test Web Clipper.
    2. If that works, clear cookies for Microsoft, Office, OneNote, and OneDrive sites.
    3. Remove and reinstall the OneNote Web Clipper extension.

    If the same error continues, the service itself may also be involved. You can use Share/Send to OneNote or copy the content manually for now, then report it through OneNote feedback.

    Was this answer helpful?


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