I tried everything to get a refund for my Teams subscription that renewed without me knowing

Question

Please help out in getting my prorated refund as I was not ware that it will automatically renewed the subscription

Answer 1

Hi Ahmed Alharthi

I noticed that your thread's tag is a Microsoft Teams for Business, refund eligibility depends on the subscription type and how long ago the renewal occurred. Microsoft documentation states that for many Microsoft 365 business subscriptions, a prorated refund or credit may be available if the subscription is canceled within 7 days of the renewal date.

If you are a Global Administrator or Billing Administrator, please sign in to the Microsoft 365 Admin Center, go to Billing > Your products, select the subscription, and review the available cancellation and refund options.

If the renewal occurred more than 7 days ago, or if no refund option is shown, you'll need to contact Microsoft Business Billing Support directly, as only the billing team can review any exception requests on a case-by-case basis.

I hope this helps.