Account hacked

Question

Account hacked

Boris Ruzic 0

Hello everyone, i am trying to find a solution to my problem. So, last year i got hacked and lost access to everything, my gmails, acoounts etc. I lost origin account, epic games account, gmails and my Microsoft account, now i restored everything except my Microsoft account, it was linked to the gmail i have on this one and its a new account, i lost my minecraft account and everything, i have proof and pictures of me using the account, i just dont know who and how to contact, i looked on the microstoft web and there was no ''Contact us" or "send us an email'' options, so i went here, i really need my account back, the hacker changed my gmail from the original account and put his.

John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-08-01T02:18:33.81+00:00
Hi, @Boris Ruzic

I understand how important your account is to you, so I’m going to be honest. If the email address has been changed and two-factor authentication has been enabled by the hacker, unfortunately, the account may no longer be recoverable.

Just to confirm:

Try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c

Click on "Search" and follow the instructions provided.

If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.
John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-08-01T02:19:31.43+00:00
Hi, @Boris Ruzic

I understand how important your account is to you, so I’m going to be honest. If the email address has been changed and two-factor authentication has been enabled by the hacker, unfortunately, the account may no longer be recoverable.

Just to confirm:

Try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c

Click on "Search" and follow the instructions provided.

If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.

Your answer

John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-08-01T02:18:33.81+00:00

Hi, @Boris Ruzic

I understand how important your account is to you, so I’m going to be honest. If the email address has been changed and two-factor authentication has been enabled by the hacker, unfortunately, the account may no longer be recoverable.

Just to confirm:

Try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c

Click on "Search" and follow the instructions provided.

If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.
John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-08-01T02:19:31.43+00:00

Hi, @Boris Ruzic

I understand how important your account is to you, so I’m going to be honest. If the email address has been changed and two-factor authentication has been enabled by the hacker, unfortunately, the account may no longer be recoverable.

Just to confirm:

Try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c

Click on "Search" and follow the instructions provided.

If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.