Search-text constantly causes Word to freeze-scroll so I can't type

Question

I have MS word for Mac 16.107.4. Every time I search for a word in-text it scrolls for 20 seconds. It is ruining my life. I write full time and I do not have any other programs running on my computer. Please tell me how to fix this.

Answer 1

It may be that your cited version of Office [16.107.4] is in need of updates. Version 16.111.2 is the current release.

I'd recommend updating both Office & macOS before attempting to troubleshoot performance issues.

Answer 2

Hi,

An add-in of Mac might be causing this.

#1:

• Open Word.
• Click Tools in the top Mac menu bar.
• Select Templates and Add-ins....
• Uncheck all active add-ins.
• Click OK and restart Word.

#2

1. Close Microsoft Word completely.
2. Open Finder, press Command + Shift + G, and paste: ~/Library/Containers
3. Locate the folder named Microsoft Word (or com.microsoft.Word on older macOS versions) and drag it to your Desktop.
4. Restart Word and try searching again.

I look forward to hearing from you to get the results of the troubleshooting.