Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
If you are seeing the 0x0 error, you are using the Office apps on an Apple Mac, is that correct?
If so, this is a widely reported problem caused by the July 13 update.
1
What version of Microsoft Office do you have, is that a subscription to Microsoft 365 or a standalone version of Office like Office 2019, 2021 or 2024.
2
At the top left of your Desktop, click the Apple icon and select 'About this Mac', what version of MacOS is installed on your computer?