OnVUE Technical Failure: Reschedule Request for DP-700 (Fabric Data Day Voucher)

Question

Hello Microsoft Support Team,

I am writing to request an escalation and manual reschedule for my DP-700 exam (Implementing Data Engineering Solutions using Microsoft Fabric).

My exam was scheduled using a 100% discount voucher received through the Fabric Data Day event initiative. Unfortunately, I experienced a critical technical issue on the Pearson VUE side, and the exam failed to launch.

I have already contacted Pearson VUE support and they successfully generated a case number for this issue. However, I am experiencing severe corporate tenant login issues when trying to submit a formal ticket through the standard Microsoft Certification dashboard, which is why I am posting on this public forum using a personal account.

I have all the registration details, the Pearson VUE case number, and screenshots of the technical failure ready to share.

Could a moderator please open a Private Message thread with me so I can safely provide my Candidate ID, Case Number, and evidence? I need to have my event voucher reinstated or manually rescheduled before any promotional windows lapse.

Thank you for your assistance

Answer 1

This is a public forum, not support.

Try support:

https://learn.microsoft.com/en-us/credentials/support/help