I want to add a new payment method for a Microsoft subscription

Question

I want to add a new payment method for a Microsoft subscription But all payment methods are not going through

Answer 1

Hi, I'm Bernard. I'm happy to help!

Do you see any error messages or codes when you try to add a new payment option? Kindly follow the steps below to add a new payment method.

Kindly try using a different payment method by following the steps below:

Go to this link: https://account.microsoft.com/billing/payments

Select "Add payment method"

Then follow the prompts to add.

If the issue persists, you may reach Microsoft Accounts and Billing support by following the steps below:

Go to this link: https://support.microsoft.com/home/contact

In the search bar, type in your issue, then hit Enter.

Scroll down to the bottom and select the blue button "Contact Support"