Why Microsoft didn't update the GPT 5.6 Luna/Terra pricing?

Question

Why Microsoft didn't update the GPT 5.6 Luna/Terra pricing?

Candelaria Justiniano 30

Hello!
Yesterday, OpenAI reduced the costs of GPT 5.6 Luna from $1 to $0.2, but azure still charging $1 (also did for Terra, but reduced 20%. Luna was 80%)

check https://azure.microsoft.com/en-us/pricing/details/azure-openai/#pricing

and https://openai.com/index/advancing-the-price-performance-frontier-with-gpt-5-6/

On my yesterday's costs I on Azure Platform I see that Azure still charged with the old pricing (which made us lost a lot of money because we expected to Microsoft automatically update those pricing).

Is there any ETA about when Azure is going to update those prices?

Will the money charged as $1 be refunded?

Moderator: Moved from Cost Management

Manish Deshpande 7,815 Reputation points Microsoft External Staff Moderator

2026-08-01T21:21:44.65+00:00

Thanks for reaching out to Microsoft Q&A we are Looking into the issue and we will update you as soon as possible.
mehmet deniz 15 Reputation points

2026-08-05T18:33:44.88+00:00

so is the pricing page correct ? has azure not reduced gpt 5.6 luna price like open ai has done ?
Candelaria Justiniano 30 Reputation points

2026-08-05T19:10:58.9366667+00:00

Thanks for your answer @Manish Deshpande .
Any information about this? Do you know if there will be refunds? Any ETA about the price update? Thanks!
menno laan 35 Reputation points

2026-08-06T06:17:52.7633333+00:00

Just move to AWS bedrock, they lowered their pricing matching OpenAI price. Don't hold your breath with MS.
Roberto Duran 10 Reputation points

2026-08-07T21:07:48.6366667+00:00

Still no update? AWS Bedrock already did it what are you waiting for?
Thanmayi Godithi 11,555 Reputation points Microsoft External Staff Moderator

2026-08-08T17:12:07.6266667+00:00

Hi @Candelaria Justiniano ,

Thank you for reaching out.

Azure OpenAI Service pricing is managed independently from OpenAI's public pricing announcements. As a result, price changes announced by OpenAI may not be reflected immediately, or at the same time, in Azure. Azure pricing updates are communicated through the official Azure pricing pages and service documentation when they become available.

At this time, we do not have information regarding any upcoming pricing changes or estimated timelines for GPT-5.6 Luna/Terra pricing updates in Azure.

For the most current Azure OpenAI pricing information, please refer to the Azure pricing documentation and announcements.

We appreciate your feedback and understand the importance of pricing transparency when planning workloads. If there are any official updates, they will be communicated through Microsoft’s standard channels.
Candelaria Justiniano 30 Reputation points

2026-08-08T19:11:04.2433333+00:00

@Thanmayi Godithi so, let me check if I understand properly: The only way now to get the OpenAI's Luna pricing is to move out from Azure? It's a huge pricing difference. $1 vs $0.2 is quite a lot.

Regarding your answer, let me answer it on parts:

Azure OpenAI Service pricing is managed independently from OpenAI's public pricing announcements. As a result, price changes announced by OpenAI may not be reflected immediately, or at the same time, in Azure. Azure pricing updates are communicated through the official Azure pricing pages and service documentation when they become available.

^^^ Yes, we know it. That's why we posted this question on this forum. We clearly realized that pricing are managed independently and price changes may not be reflected. That's the whole point of this question on this forum.

At this time, we do not have information regarding any upcoming pricing changes or estimated timelines for GPT-5.6 Luna/Terra pricing updates in Azure.

^^^ We are on the same. We don't have information about it neither, but Azure clearly needs to change that price, so, the question is: When is it going to change? Is the pricing change already properly reported internally so somebody can work on it?

For the most current Azure OpenAI pricing information, please refer to the Azure pricing documentation and announcements.

^^^ The problem is that there is no announcement. That's what we are trying to get here, at least some kind of "We won't change the prices" announcement, so we can coordinate properly moving out of Azure for Luna and Terra.

We appreciate your feedback and understand the importance of pricing transparency when planning workloads. If there are any official updates, they will be communicated through Microsoft’s standard channels.

^^^ Which EXACTLY link is the one where microsoft uses as standard channel to communicate pricing on Azure Foundry/OpenAI models?

1 answer

Your answer

Manish Deshpande 7,815 Reputation points Microsoft External Staff Moderator

2026-08-01T21:21:44.65+00:00

Thanks for reaching out to Microsoft Q&A we are Looking into the issue and we will update you as soon as possible.
mehmet deniz 15 Reputation points

2026-08-05T18:33:44.88+00:00

so is the pricing page correct ? has azure not reduced gpt 5.6 luna price like open ai has done ?
Candelaria Justiniano 30 Reputation points

2026-08-05T19:10:58.9366667+00:00

Thanks for your answer @Manish Deshpande .
Any information about this? Do you know if there will be refunds? Any ETA about the price update? Thanks!
menno laan 35 Reputation points

2026-08-06T06:17:52.7633333+00:00

Just move to AWS bedrock, they lowered their pricing matching OpenAI price. Don't hold your breath with MS.
Roberto Duran 10 Reputation points

2026-08-07T21:07:48.6366667+00:00

Still no update? AWS Bedrock already did it what are you waiting for?
Thanmayi Godithi 11,555 Reputation points Microsoft External Staff Moderator

2026-08-08T17:12:07.6266667+00:00

Hi @Candelaria Justiniano ,

Thank you for reaching out.

Azure OpenAI Service pricing is managed independently from OpenAI's public pricing announcements. As a result, price changes announced by OpenAI may not be reflected immediately, or at the same time, in Azure. Azure pricing updates are communicated through the official Azure pricing pages and service documentation when they become available.

At this time, we do not have information regarding any upcoming pricing changes or estimated timelines for GPT-5.6 Luna/Terra pricing updates in Azure.

For the most current Azure OpenAI pricing information, please refer to the Azure pricing documentation and announcements.

We appreciate your feedback and understand the importance of pricing transparency when planning workloads. If there are any official updates, they will be communicated through Microsoft’s standard channels.
Candelaria Justiniano 30 Reputation points

2026-08-08T19:11:04.2433333+00:00

@Thanmayi Godithi so, let me check if I understand properly: The only way now to get the OpenAI's Luna pricing is to move out from Azure? It's a huge pricing difference. $1 vs $0.2 is quite a lot.

Regarding your answer, let me answer it on parts:

Azure OpenAI Service pricing is managed independently from OpenAI's public pricing announcements. As a result, price changes announced by OpenAI may not be reflected immediately, or at the same time, in Azure. Azure pricing updates are communicated through the official Azure pricing pages and service documentation when they become available.

^^^ Yes, we know it. That's why we posted this question on this forum. We clearly realized that pricing are managed independently and price changes may not be reflected. That's the whole point of this question on this forum.

At this time, we do not have information regarding any upcoming pricing changes or estimated timelines for GPT-5.6 Luna/Terra pricing updates in Azure.

^^^ We are on the same. We don't have information about it neither, but Azure clearly needs to change that price, so, the question is: When is it going to change? Is the pricing change already properly reported internally so somebody can work on it?

For the most current Azure OpenAI pricing information, please refer to the Azure pricing documentation and announcements.

^^^ The problem is that there is no announcement. That's what we are trying to get here, at least some kind of "We won't change the prices" announcement, so we can coordinate properly moving out of Azure for Luna and Terra.

We appreciate your feedback and understand the importance of pricing transparency when planning workloads. If there are any official updates, they will be communicated through Microsoft’s standard channels.

^^^ Which EXACTLY link is the one where microsoft uses as standard channel to communicate pricing on Azure Foundry/OpenAI models?

Answer 1

Candelaria Justiniano 30

I just got an answer from Azure Support Center telling me that the website where they show the prices is outdated, but the Azure is already applied the pricing changes since August 1, 2026.

The Engineering team confirmed that the updated pricing decreases for GPT-5.6 Luna and GPT-5.6 Terra became effective on August 1, 2026. They further advised that while the public pricing pages may be updated later in August, customer billing is expected to reflect the new pricing rates effective August 1, 2026.

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