Need help connecting Laptop to Internet.

Question

The error message I keep getting on my Laptop is problem DNS Cache. It says that it needs to be Flushed and I don't know how to do it.

Answer 1

Hello Rocio,

To flush the DNS cache in Windows 11:

Open Start, type Command Prompt, right-click it and select Run as administrator.

Then enter:

ipconfig /flushdns

Press Enter. You should see “Successfully flushed the DNS Resolver Cache.”

After that, restart the laptop and check the Internet connection again.

If it still does not connect, run these two commands as administrator, then restart the PC:

netsh winsock reset

netsh int ip reset

Microsoft’s official troubleshooting guide: https://support.microsoft.com/en-us/windows/experience/connectivity-networking/fix-wi-fi-connection-issues-in-windows?

Let me know what message you get after running ipconfig /flushdns.