Bitlocker website not working no matter what i do

Chris Adams 10 Reputation points
2026-08-01T16:15:37.8233333+00:00

Look i have tried every possible way to get my recovery key. i can logon to my account just recovery keeps looping and will not allow me to get and my personal PC is in recovery mode

Windows for home | Other | Recovery and backup

3 answers

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  1. Jonathan Deives 79,135 Reputation points Independent Advisor
    2026-08-01T16:48:51.86+00:00

    Since you’re able to sign in to your Microsoft account, but the Recovery Key page isn’t loading correctly, this appears to be a server-side issue on Microsoft’s end, especially since multiple users are reporting the same problem when trying to access both the Devices page and the BitLocker Recovery Key page.

    At this point, there isn’t anything specific you need to change on your device. I’d recommend waiting for Microsoft to resolve the issue and trying again later.

    As a workaround, some users have reported that accessing the Recovery Key page through an InPrivate/Incognito window worked for them: http://aka.ms/myrecoverykey

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  2. Vesa Maani 0 Reputation points
    2026-08-07T04:42:02.61+00:00

    After several days, I was able to log in today.

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  3. Francisco Pinto 0 Reputation points
    2026-08-02T23:04:01.07+00:00

    mine keeps looping in a white screen, but if i go in incognito mode with another account, it loads normal, but as soon i go into my account the loop starts again

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