Hotmail Inbox is not displaying mail

Jack Fenelon 0 Reputation points
2026-08-02T00:05:40.6+00:00

I changed my Hotmail password on Tuesday July 28. Since then I no longer have email. I do have up to date Junk mail and sent mail but no Inbox mail.

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  1. Jack Fenelon 0 Reputation points
    2026-08-02T01:12:59.6266667+00:00

    Jeronimo, I am on https://outlook.live.com/mail/0/ . I have no trouble signing into Hotmail. I have had no error messages. I have up to date Junk mail and Sent mail. I have no Inbox mail since I changed my password last Tuesday. I would send you a screen shot but it wouldn't show anything but the last email I go last Tuesday.

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  2. Jeronimo Fuerte 44,575 Reputation points Independent Advisor
    2026-08-02T00:47:56.4233333+00:00

    Sorry to hear that you’re experiencing this issue. Could you please confirm whether it is happening in the Outlook app on Windows, on a mobile device, or on Outlook.com?

    If you are using the Outlook app, please sign in at Outlook.com and check whether your emails are visible there. If you are unable to sign in or access your emails, please share a screenshot of the error or message you receive, making sure to remove any personal information.

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