printer issues

Abigail Nicole Taylor 5 Reputation points
2026-08-02T02:18:11.1733333+00:00

my printer is connected to the correct wifi and is the same as my pc and my phone, i can print from my phone but no matter what steps i take, my printer consistently says it's either unavailable, idle or driver is unavailable. but even if i get to the print page, it only gives the option of save to pdf and that is all.

Windows for home | Windows 11 | Devices and drivers
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  1. EmilyS726 256K Reputation points Independent Advisor
    2026-08-02T02:51:25.3466667+00:00

    Issue like this can typically be resolved by having the correct driver installed for the printer, preferably the driver published by the printer manufacturer from their website.

    If you can tell me the brand and model number of your printer, I can help you find the driver.

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