I can go into my Microsoft account, but when I click on manage bitlocker keys the screen gets stuck.

Walter Gith 1 Reputation point
2026-08-02T06:49:39.9766667+00:00

I can go into my Microsoft account, but when I click on manage bitlocker keys the screen gets stuck. Sometimes a message pops up: we are trying to connect (me too)

System Center Service Manager
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  1. DaveM121 (2) 15,415 Reputation points Volunteer Moderator
    2026-08-02T07:29:09.5533333+00:00

    Many people are reporting this problem when trying to access the BitLocker Recovery Key section of their Microsoft account online.

    There is nothing wrong with your computer or browser, this is a server issue that Microsoft needs to fix.

    Wait a while and try accessing the BitLocker Key Recovery page again, this is an intermittent problem. it should be accessible soon.

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