why cant i connect m-wave or smk-25ii to my new dell laptop using the bluettooth, nor usb feature?

Cowgurll Vegas 10 Reputation points
2026-08-02T07:18:05.2466667+00:00

neither source is working. neither way is functioning properly. midi player is a keyboard?

moved from Developer technologies

Windows for home | Other | Devices and drivers
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Alex-L 10,600 Reputation points Microsoft External Staff Moderator
    2026-08-03T09:17:24.99+00:00

    Hi Cowgurll Vegas

    The M-VAVE SMK-25 II is a MIDI controller, not a standard computer keyboard. It sends MIDI data to music software (DAWs) and will not type text into Windows. It supports both USB and Bluetooth MIDI connections.

    To help narrow down the issue:

    • Which Dell laptop model do you have?
    • Are you using Windows 10 or Windows 11?
    • Does the SMK-25 II appear in Device Manager when connected via USB?
    • Does it appear in Bluetooth settings when attempting to pair?
    • Have you tested the controller on another PC or mobile device?

    If neither USB nor Bluetooth works, the issue could be related to the USB cable, Bluetooth/chipset drivers, or the controller itself.

    Feel free to update here if anything comes up!

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.