Microsoft Word Error '' Word has entered run into an error that is preventing it from working correctly''

Question

Hi,

Whenever I try to open or use Microsoft Word i am getting the following error message pop up

''We are sorry, but word has run into error that is preventing it from working correctly. will need to be closed as a result ''

It's give me option to Repair now but the issue persists

Please guide me on how to fix this permanently?

Thanks!

Answer 1

Exit all Office apps and run an Online Repair. See https://support.microsoft.com/en-US/Office/lifecycle/repair-an-office-application.

Before you begin, make sure that you can access your account at https://account.microsoft.com/services and that Office is associated with it. This ensures that you can reinstall Office after the Online Repair has completed.

Answer 2

Dear Aftab Hussain,

Good day! Welcome to Microsoft Q&A forum!

Based on your description, I understand that you are unable to open a Word application. To better understand the problem, please answer the following questions:

• Would you mind taking a screenshot of the error you're encountering?
• Based on the question tag, are you facing this error on your personal computer or your school computer?

In the meantime, I suggest the following steps:

1/ Try to repair the Office application again by following these instructions: Repair an Office application

2/ Try reinstalling the Office app. Download, install, or reinstall Microsoft 365 or Office 2024 on a computer or Mac

3/ Please use Word on the web until the desktop application is restored.

I look forward to your information, and if you have any questions, please don't hesitate to contact me. I will be happy to help you.

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