I Accidentally bought a premium gamepass and I want a refund

Question

I was scrolling looking for a game pass to buy I wanted the essential but I mistakenly did the premium and I want a refund

Answer 1

Hello,

This is a public forum, so for your privacy and security, we can’t help with billing issues here. Also, no one in this forum has access to your account or payment information.

To get help, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Windows" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue. Explain that it was a mistake and they normally will help you