How to fix a missing account in Outlook on my Iphone 17

PMB 0 Reputation points
2026-08-02T15:53:01.2766667+00:00

My Outlook as two email accounts - and my Mac and Ipad see them both. My Iphone used to until Friday and now I only see my non-gmail account. How do I see my gmail account again in Outlook on my Iphone?

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. SD - IA 176K Reputation points Independent Advisor
    2026-08-02T16:33:06.1933333+00:00

    Hi,

    The Gmail account should not be removed on its own. I will walk through a few steps with you. Some of these are just to help figure out what is wrong, not to fix it right away. So if nothing changes after a step, that is normal. I will keep going until we solve it.

    1. Open the Outlook app on your iPhone.
    2. Tap your profile icon in the top-left corner.
    3. Tap the Settings (gear) icon.
    4. Tap Add Email Account.
    5. Enter your Gmail address, then tap Add Account.
    6. Sign in with your Google account and complete any verification prompts.
    7. Tap Allow when asked to grant Outlook access to your Gmail account.

    I look forward to hearing from you to get the results of the troubleshooting.

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