Win 7 crashes spontaneously,there is no overheating of the processor

Vlad 0 Reputation points
2026-08-02T18:21:08.2866667+00:00

Everything is correctly unloaded and forcibly started and runs for 1-3 hours, as it pleases

Windows for home | Previous Windows versions | Performance and system failures
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  1. Sin-D 12,240 Reputation points Microsoft External Staff Moderator
    2026-08-03T03:42:12.4466667+00:00

    Hi Vlad,

    I understand that your Windows 7 PC is crashing randomly after running normally for 1 to 3 hours, and you've already confirmed that the processor is not overheating.

    To narrow this down further, could you provide:

    • Does the computer show a Blue Screen (BSOD), restart by itself, freeze, or power off completely?
    • Is the issue recent, or has it always occurred?
    • Are there any error messages or stop codes displayed?
    • Is Windows 7 running on a desktop or laptop?

    Please note that Windows 7 has reached End of Support (EOS). While Microsoft no longer provides updates for Windows 7, you can still try the following workarounds:

    1, Open an elevated Command Prompt and run: chkdsk C: /f /r

    Restart the PC when prompted and allow the disk check to complete.

    2, Check the Windows Event Viewer:

    • Press Windows + R
    • Type eventvwr.msc
    • Review Windows Logs > System for Critical or Error events occurring at the time of the crash.

    3, Test the memory:

    • Press Windows + R
    • Type mdsched.exe
    • Select "Restart now and check for problems"

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Was this answer helpful?


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