Icloud for OUtlook

Question

Icloud for OUtlook

Carol Ewing 0

I can not get icloud for outlook to link contacts and calendar

John Jefferson Doyon 82,405 Reputation points Independent Advisor

2026-08-02T19:32:05.89+00:00
Hi,

Have you already tried all the steps in this Microsoft guide: https://support.microsoft.com/en-us/outlook/use-icloud-for-windows-to-synchronize-calendar-and-contacts-with-outlook?

Does the “Contacts and Calendars” option appear in iCloud for Windows?

What happens after you select it and click “Apply”? Do you receive an error?

Are the iCloud folders completely missing from Classic Outlook, or are they visible but not syncing?

Please also share your iCloud for Windows and Outlook versions. Thanks!
Hornblower409 12,160 Reputation points

2026-08-09T11:50:16.2033333+00:00

@Carol Ewing

Are you still having problems with iCloud and Classic Outlook?

You might want to look at some of my previous answers about iCloud problems:

https://learn.microsoft.com/en-us/answers/questions/5911602/outlook-365-contacts-and-calendars-dont-synch-ost

https://learn.microsoft.com/en-us/answers/questions/5961019/cant-toggle-entries-in-icloud-for-windows

Or if you can provide some details on your current situation, we might be able to help.

1 answer

Your answer

John Jefferson Doyon 82,405 Reputation points Independent Advisor

2026-08-02T19:32:05.89+00:00

Hi,

Have you already tried all the steps in this Microsoft guide: https://support.microsoft.com/en-us/outlook/use-icloud-for-windows-to-synchronize-calendar-and-contacts-with-outlook?

Does the “Contacts and Calendars” option appear in iCloud for Windows?

What happens after you select it and click “Apply”? Do you receive an error?

Are the iCloud folders completely missing from Classic Outlook, or are they visible but not syncing?

Please also share your iCloud for Windows and Outlook versions. Thanks!
Hornblower409 12,160 Reputation points

2026-08-09T11:50:16.2033333+00:00

@Carol Ewing

Are you still having problems with iCloud and Classic Outlook?

You might want to look at some of my previous answers about iCloud problems:

https://learn.microsoft.com/en-us/answers/questions/5911602/outlook-365-contacts-and-calendars-dont-synch-ost

https://learn.microsoft.com/en-us/answers/questions/5961019/cant-toggle-entries-in-icloud-for-windows

Or if you can provide some details on your current situation, we might be able to help.

Answer 1

Winnie-B 9,930 Microsoft External Staff Moderator

Hi Carol Ewing

I understand that you are trying to synchronize your iCloud contacts and calendar with Classic Outlook on Windows, but the integration is not working as expected

To help narrow this down further, could you let me know:

Which version of iCloud for Windows you are using?
Under Outlook "File" > "Office Account", what version/build of Outlook is shown?
Are you trying to sync both contacts and calendar, or does only one of them fail?
Do you see any message in iCloud for Windows stating that Outlook integration could not be completed?

In the meantime, please try the following:

Open Outlook and select "File" > "Options" > "Add-ins".
At the bottom, next to "Manage", select "COM Add-ins" and click "Go".
Verify that "iCloud Outlook Add-in" is listed and checked. If it is disabled, enable it and restart Outlook.
After restarting Outlook, check whether the iCloud Contacts and iCloud Calendar folders appear in Outlook.

Winnie-B 9,930 Reputation points Microsoft External Staff Moderator

2026-08-04T07:13:07.2233333+00:00

Good day Carol Ewing, I hope you're well. May I know if you've got any chance to check my reply? If you have any further updates on this issue, please feel free to reach back.