Issue with redeeming gift cards which are available in Microsoft Rewards

Question

Last month, Amazon gift card was available when I tried to redeem it, it said "There was an error processing your order. Please try again later." This month when I try to redeem PVR gift card which is available same error comes to me, "There was an error processing your order. Please try again later," which is not acceptable. How many times I try to redeem same message I am getting. My account is blocked and not able to redeem any gift cards. I request you to give me access to redeem gift cards.

Answer 1

Thank you for the information.

This could indicate that the gift card is temporarily out of stock.

Unfortunately, there is no set timeframe for replenishing out‑of‑stock codes, and it may take months or years.

In the meantime, I recommend saving your rewards points and checking the Rewards Store from time to time.

You can also provide your feedback regarding your issue on https://rewards.bing.com/

Click "Feedback" at the bottom right corner of the page > then submit your feedback.

Best regards,

Darhyl

Answer 2

Hey there! Nice to meet you!

Usually, you will receive the email confirmation for your redeemed reward points within 24 hours.

Since you mentioned that the points were debited, please try signing out and re-signing into your Rewards account and confirm your redeemed gift cards on your Rewards account's order history through the link below:

https://rewards.bing.com/redeem/orderhistory?form=dash_2

You can also get the code from there by selecting the "Get Code" option.

Also, please click the option "Resend" to get another copy of the confirmation from your Reward Order History.

If the issue persists after 24 hours, I highly recommend you reach out directly to Microsoft Rewards Support for further assistance, as they have the tools and resources to properly investigate this case:

https://rewards.bing.com/support

Please feel free to let me know if you need anything else.

Best Regards,

Darhyl