Lost admin acount on PC when restarted after Firefox download

DeniseEllis-027 0 Reputation points
2026-08-02T19:46:48.0233333+00:00

I restarted my computer. On the sign in screen my local/admin account was only option for sign in. Can not switch to orginal admin account, do not see orginal account. I do have a recovery key. I want my orginal account to sign into my laptop. Do not know what to do.

Windows for home | Windows 11 | Accounts, profiles, and login
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Manoel Barros 21,225 Reputation points Independent Advisor
    2026-08-02T21:03:43.5433333+00:00

    Hi!

    What exactly appears on the lock screen? Take a photo and attach it to the thread.

    If the username isn't showing up and it's asking for a username and password, try entering .\YOUR_USERNAME followed by the password.

    Restart the computer a few times to see if it comes back. Sometimes the user profile gets corrupted.

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.