Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
auto billing to credit card
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Lorri Erhardt
0
Reputation points
I believe that I have microsoft Defender antivirus for my security.
If auto billing, my credit card has changed.
Please help
Lorri Erhardt
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon 82,940 Reputation points Independent Advisor2026-08-02T21:35:28.63+00:00 Hi, @Lorri Erhardt
Could you please clarify what happened?
- Did you receive a Microsoft renewal email, or do you see an actual charge on your credit card?
- What is the exact name and amount of the charge?
- Does any active subscription appear at https://account.microsoft.com/services?
Any additional info about the issue you can provide will be helpful in diagnosing and resolving the issue.
Thanks!
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