Managing personal Outlook.com account settings, security, and privacy
I just read another article and microsoft help answered the question and it worked. I went to Settings in mail, Clicked on mail on the left side. Then clicked on Rules. There was a Rule created that anything that had the letter "a" in it would be put to junk mail folder. I deleted that rule and so far so good! Now, hopefully I will also be able to get my points back.