Email hacked now all email goes to junk

Mark and Joan Frederick 0 Reputation points
2026-08-02T21:31:46.55+00:00

Our email was hacked and now all our emails are going to junk mail. How do we fix this? Also, my rewards points were stolen and a $22 Amazon gift card was bought with them. How can I get help with this? How do you fix this?

Outlook | Web | Outlook.com | Account management, security, and privacy

Answer recommended by moderator

Mark and Joan Frederick 0 Reputation points
2026-08-02T21:59:31.5933333+00:00

I just read another article and microsoft help answered the question and it worked. I went to Settings in mail, Clicked on mail on the left side. Then clicked on Rules. There was a Rule created that anything that had the letter "a" in it would be put to junk mail folder. I deleted that rule and so far so good! Now, hopefully I will also be able to get my points back.

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