A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Hi,
Is your current plan a Microsoft 365 Personal or Family subscription?
Open any Office app (Word, Excel, etc.), then click File > Account.
Scroll down and sign out of your account, then restart your computer.
After restarting, sign back in using the correct Microsoft account and check if the Upgrade your plan message is gone.
If not, go to https://account.microsoft.com/services.
Can you confirm whether your license or subscription appears there and is listed as Active?