A Microsoft file hosting and synchronization service.
Hello, thank you for reaching out to Microsoft Q&A.
- What is the exact error message you receive when you sign in with your Microsoft account on the OneDrive desktop app?
- Have you tried resetting or reinstalling the OneDrive app on your device to see if it is working?
Since you can sign in to your account on OneDrive online, it appears the issue is with the OneDrive app on your device. Please let me know the error message you receive when signing in so I can provide the next troubleshooting steps to resolve the issue.