Old email suspended and lost access to one other

Noel 0 Reputation points
2026-08-03T09:40:56.1933333+00:00

Hi i'm looking to get in contact with a real person, I fear I have an email that has been compromised and a second email I just cant remember how to regain access to. Is there anyone I can discuss this with in private or email.

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Darhyl Amizola 48,930 Reputation points Independent Advisor
    2026-08-03T10:19:44.8233333+00:00

    Hey there! Nice to meet you!

    Just to confirm, may I have the exact error messages when signing in?

    Do you see any unfamiliar email addresses/phone numbers upon signing in to your account or when resetting the password?

    Did you have two-factor authentication (2FA) active on the account?

    Important: If you have an active 2FA, ACSR will inform you that your recovery request will be ignored. If you only receive a message that the recovery request is either successful or indicates insufficient information, this means that 2FA is disabled.

    Also, may I know when was the last time you successfully signed in to your account?

    Best regards,

    Darhyl

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