headset Microphone will not connect

Kim Votaw 0 Reputation points
2026-08-03T09:54:39.55+00:00

Cotoe G7 headset Microphone will not connect

Windows for home | Windows 11 | Devices and drivers
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  1. Lucus-V 10,425 Reputation points Microsoft External Staff Moderator
    2026-08-03T16:57:19.7866667+00:00

    Hi Kim Votaw,

    If your Cotoe G7 Bluetooth headset is connected but the microphone is not working, please try the following:

    1. Open Settings > System > Sound.
    2. Under Input, check whether the headset microphone is listed.
    3. If it appears, select it as the default input device and test the microphone.
    4. If the microphone does not appear:
      • Go to Settings > Bluetooth & devices.
      • Remove the headset.
      • Restart Bluetooth.
      • Pair the headset again.
    5. Verify microphone permissions are enabled:
      • Settings > Privacy & Security > Microphone
      • Enable Microphone access and Let desktop apps access your microphone.
    6. Open Device Manager and check for any warning icons under:
      • Bluetooth
      • Audio inputs and outputs
      • Sound, video and game controllers
    7. Update or reinstall the Bluetooth and audio drivers, then restart the computer.

    If above suggestions can't help, please provide the following information:

    • Does audio output through the headset work correctly?
    • Does the headset microphone appear under Settings > System > Sound > Input?
    • Does the microphone work when connected to another device, such as a phone or another PC?

    I look forward to your update.

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