Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing identity validation stuck in "In Progress" after document upload — urgent, app launch
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Aymen GHADGHADI
0
Reputation points
I have an Artifact Signing organization identity validation for Navinspire IA that has been stuck in "In Progress" status for several days.
- Subscription ID: 308f1d01-4f65-4284-a6cc-5d8c7254873c
- Identity validation ID: 9bc42845-f2af-43d0-9e77-db6d0cb562de
- Organization name: Navinspire IA
- Country/region: France
Timeline so far:
- Request created and email/Verified ID (AU10TIX + Microsoft Authenticator) verification completed successfully.
- Received an "Action Required" email asking for additional documents (Category 1: assignment letter from an authorized representative).
- Uploaded the assignment letter document on July 31, 2026 — it shows as submitted (green checkmark) with no error.
- Status has remained "In Progress" since then, with no further email or change in the portal.
This is urgent — we have an application launch planned this week and cannot sign our release packages until this validation completes.
Could someone from the Artifact Signing team please take a look at this identity validation request? Happy to share any additional details privately if needed
Artifact Signing
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