Unable to Proceed While Scheduling Microsoft GitHub Copilot GH-300 Exam

Question

Hi Team,
I am trying to schedule the Microsoft GitHub Copilot GH-300 exam. After clicking the "Schedule Exam" button, I am redirected to the address details page. However, after entering all the required address information and clicking "Submit", I am unable to proceed to the next step.

Could you please help me identify the cause of this issue and suggest the steps to resolve it?

Thank you for your assistance.

Answer 1

Are you seeing ERROR_VUE_WIDE_BLOCK in the URL when you try and schedule the exam?

ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

https://home.pearsonvue.com/microsoft/contact