Restore Cosmos DB

Question

Restore Cosmos DB

IV ServiceDesk 0

A Cosmos DB has been deleted by mistake. A blank one has been created in it's place with the same name. We need to restore the database to before the delete this morning at around 07:30am UTC.

It's not possible to view the restore points in Azure for this database.

Please escalate with the required team. We will then provide details in private.

SAI JAGADEESH KUDIPUDI 3,640 Reputation points Microsoft External Staff Moderator

2026-08-03T15:56:15.93+00:00

Hi @IV ServiceDesk ,
Could you please share the requested details in a private message so we can take a closer look and assist you further?
SAI JAGADEESH KUDIPUDI 3,640 Reputation points Microsoft External Staff Moderator

2026-08-04T10:43:05.2466667+00:00

Hi @IV ServiceDesk ,
We are currently reviewing your request regarding the accidental deletion of the Cosmos DB account and the requirement to restore it to a point in time prior to the deletion that occurred around 07:30 UTC.

To proceed with further investigation and engage the appropriate engineering team, please share the required details with us via a private message. Once we receive the information, we will coordinate with the relevant team and provide updates as they become available.
IV ServiceDesk 0 Reputation points

2026-08-04T15:00:51.2066667+00:00

Replied to PM - Thanks.

1 answer

Your answer

SAI JAGADEESH KUDIPUDI 3,640 Reputation points Microsoft External Staff Moderator

2026-08-03T15:56:15.93+00:00

Hi @IV ServiceDesk ,
Could you please share the requested details in a private message so we can take a closer look and assist you further?
SAI JAGADEESH KUDIPUDI 3,640 Reputation points Microsoft External Staff Moderator

2026-08-04T10:43:05.2466667+00:00

Hi @IV ServiceDesk ,
We are currently reviewing your request regarding the accidental deletion of the Cosmos DB account and the requirement to restore it to a point in time prior to the deletion that occurred around 07:30 UTC.

To proceed with further investigation and engage the appropriate engineering team, please share the required details with us via a private message. Once we receive the information, we will coordinate with the relevant team and provide updates as they become available.
IV ServiceDesk 0 Reputation points

2026-08-04T15:00:51.2066667+00:00

Replied to PM - Thanks.

Answer 1

Hi @IV ServiceDesk ,

The Azure Cosmos DB backend team has confirmed that the database account kinlystaging-db was successfully restored to the requested restore point of 2026-08-03 06:58:44 UTC.

Please note that some account-level configurations, including firewall rules, analytics properties, stored procedures, triggers, user-defined functions, and multi-region settings, may need to be reconfigured after the restore.

Once the data has been validated and the required migration is completed, the restored account kinlystaging-db can be deleted to avoid additional charges.

Hope this helps. If you have any follow-up questions, please let me know. I would be happy to help.