GOT A NEW NUMER CANT ASESS MY ACCOUNT

Curry, Markaiya 0 Reputation points
2026-08-03T14:06:21.2433333+00:00

GOT A NEW PHONE NUMER CANT ASSESS MY ACCOUNT IM TRYNA LOGIN BUT IT WON'T LET ME

Moved to Microsoft Security | Microsoft Authenticator

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Chloe-V 10,775 Reputation points Microsoft External Staff Moderator
    2026-08-05T02:58:04.15+00:00

    Hi Curry, Markaiya

    Sorry you’re having trouble signing in after changing your phone number.

    Please let us know whether this is a personal Microsoft account or a work/school account. Also, on the verification screen, check whether Sign in another way is available and tell us which options you see.

    Once I have this information, I’ll be able to provide the appropriate next steps.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.  

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