I rescheduled my exam

Aniket 0 Reputation points
2026-08-03T14:09:54.9933333+00:00

Hi rescheduled my exam for ai 103 i didn't got any update or i cannot even rebook it

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  1. Julian Sharp 38,741 Reputation points
    2026-08-03T14:13:56.0633333+00:00

    Check your exam booking under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab and if you cannot see it contact Pearson Vue, the exam provider, https://home.pearsonvue.com/microsoft/contact

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  2. AI answer

    2026-08-03T14:10:14.16+00:00

    If the exam was rescheduled but no update appears and rebooking is not available, use these steps:

    1. Check the exam appointment in the Learn profile:
      • Sign in to the Learn profile.
      • Open Profile from the avatar menu.
      • Go to Credentials > Certifications.
      • Scroll to the exam appointment and check whether it shows Reschedule or Cancel.
      • If available, select the link to be redirected to the exam delivery provider site.
    2. If the appointment is missing or the dashboard does not let the exam be rebooked, contact Pearson VUE support.
    3. If the issue is still not resolved, contact Microsoft Certification Support.
    4. If the exam was cancelled by Pearson VUE, the voucher should be reinstated automatically. If that did not happen, contact Pearson VUE support.

    Also note: exam appointments must be rescheduled or cancelled at least 24 hours before the scheduled exam time, or the exam fee or voucher can be forfeited.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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