microsoft acc email pass changed

Question

i had an acc of minrosoft from this email only but someone changed my emal and pass and i have no access to my acc now i had purchased minecraft too

Answer 1

I understand your frustration.

You may try reaching out to Minecraft Support regarding your Minecraft account if they can provide an alternative option:

https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

Best regards,

Darhyl

Answer 2

Hi there! I can see here that you still require further assistance. Is there anything else that I can help you with?

Best regards,

Darhyl

Answer 3

Hey there. Nice to meet you.

I'm sorry you are experiencing this.

Based on your description, your Microsoft account was compromised. The hacker was able to remove the account's primary email address/security info and replace it with their own email address.

Since the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.

Thank you for your understanding.

Best regards,

Darhyl