Inaccurate Bing Search

Question

Hello,

When searching our PLLC on Bing, the listing inaccurately associates our business with a different website. We are not associated with this website and need this changed as soon as possible as it is having a detrimental impact on our business. The address is also incorrect. We are unable to change this through the online business management tool. Please advise on next steps, thank you!

Answer 1

Hello Rachel Gallagher,

I understand how concerning this must be, especially when the incorrect website and address are affecting your business and the information cannot be corrected through the business management tool.

Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot directly intervene in Microsoft product features or access back-end systems. My role is limited to providing technical guidance on reported issues, requests, or ideas.

Since this issue involves incorrect information associated with your Bing business listing and the self-service editing option is not working, please contact Bing Places for Business Support directly. Sign in with the account used to manage the listing, then submit a support request here: Bing Places for Business Support

When submitting the request, please include the business listing URL, the correct website and address, screenshots of the incorrect information and any relevant verification details. For privacy and security, please do not post sensitive business documents or personal information publicly in this forum.

I understand this may not be the immediate resolution you were hoping for, but the Bing Places Support team is best positioned to review the listing details and assist with the necessary correction. Thank you so much for your understanding. 

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