case [Moderator note: Personally Identifiable Information removed]

Marcus Colosimo 0 Reputation points
2026-08-03T17:20:46.6733333+00:00

I'm trying to find out the status of my case, and the case number is [Moderator note: Personally Identifiable Information removed]?

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  1. Kai-L 16,870 Reputation points Microsoft External Staff Moderator
    2026-08-03T17:47:26.38+00:00

    Dear Marcus,

    Good day, and thank you for reaching out to the Q&A Forum. I have checked on your case, and it is currently still under investigation. For more detailed updates on progress, I would recommend replying directly to the email thread with the support agent handling your case, as they will have full visibility into the latest status.

    I will also keep an eye on it from my side and let you know here if I see any updates. Thank you for your patience and understanding. I truly hope this gets resolved for you soon. Please let me know if you need anything else.

    If the answer is helpful, please click "Yes" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

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