Recover microsoft account email id.

Harsh Ukey 0 Reputation points
2026-08-03T17:55:28.2666667+00:00

I forgot one of my microsoft account email id.
This email is used for login in one laptop and I forgot the password also.

Now when I'm going to recover the email id / username using my mobile number, I am getting masked email id.
How can I get the full email id so that I can reset my password and log in?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. Jeronimo Fuerte 44,575 Reputation points Independent Advisor
    2026-08-03T19:15:35.1933333+00:00

    Sorry to hear you are having trouble recovering the account. The Microsoft username lookup page only displays a masked hint for security reasons; it does not provide the complete email address.

    Since the account is already being used to sign in to the laptop, are you able to log into it using any other method or Windows user?

    If the phone number was configured as a sign-in alias—not only as security information—you may also try entering the phone number directly on the Microsoft account sign-in page. Microsoft accounts can support an email address or phone number as the sign-in username.

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